The Emotional Intelligence Office aims to provide high-quality training courses in the field of emotional intelligence and the development of personal and professional skills. 

    Registration and Accounts

• Access to some features or courses may require registration and account creation.
• You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
• The information you provide when registering must be accurate, complete, and current.
• We may suspend or terminate your account if we suspect that you have provided incorrect information or violated these Terms.

Content and training courses

• All content available on the Site, including text, graphics, logos, videos, and training materials, is the intellectual property of or licensed to the Emotional Intelligence Office.
• You are permitted to access the Content for personal, non-commercial use only.
• Reproduction, distribution, modification, display or sale of any part of the Content without our prior written permission is strictly prohibited.
• Course content and curricula may be updated or changed from time to time without prior notice.

Prices and Payment

• Course prices are clearly displayed on the website.
• All payments must be made through the payment methods available and approved on the site.
• Course registration will be confirmed after full payment is received.
• "The Emotional Intelligence Office" is not responsible for any additional fees that may be imposed by banks or payment gateways.

Cancellation and Refund Policy

• User unsubscribe: 
  • The cancellation and refund policy for each course is specified on the relevant course page.
  • In general, there may be no refunds once you have started the course or accessed a significant portion of its content.
  • If there is a refund policy, cancellation and refund requests must be submitted within a specified time period and before the start of the course, and may be subject to an administrative fee.
• Course cancellation on our part: 
  • We reserve the right to cancel or postpone any training course due to circumstances beyond our control (such as insufficient numbers or technical circumstances).
  • In the event that a course is cancelled by us, participants will be notified and will be entitled to a full refund or transfer to another course if possible.

User behavior

• You agree to use the Site and the Courses in a legal and responsible manner, and not to engage in any activities that may harm the Site or other users.
• It is strictly prohibited:
  • Post or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, indecent, or invasive of another's privacy.
  • Impersonating any individual or entity.
  • Interfering with the operation of the Site or disrupting the servers or networks connected to the Site.
  • Attempt to gain unauthorized access to any part of the Site or its related systems.

Disclaimer and Limitation of Liability

• All information and materials on the Site and the Courses are provided “as is” without any warranties of any kind, express or implied.
• "The Emotional Intelligence Office" does not guarantee that the website will operate without interruption or that it is free from errors or viruses.
• The information provided in the courses is for general educational and development purposes and does not constitute specific professional or personal advice. You are responsible for how you apply this information.
• We will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Site or the Courses.

Amendments to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any modifications will be posted on this page, and your continued use of the Site following the posting of modifications constitutes your acceptance of the modified terms.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. In the event of any dispute arising in connection with these Terms, every effort will be made to resolve it amicably. If amicable resolution is not possible, the competent courts in the Kingdom of Saudi Arabia shall have exclusive jurisdiction to hear the dispute.

Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact us via: Email client@eio.sa  :
 Mobile number: +966 539650935

Last updated: June 14, 2025